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When you fly with Emirates, you can expect the extraordinary.
Our focus on service excellence, innovation and safety – coupled with extensive training programmes that include e-learning, classroom and project-based training – means you can expect superior service both in the air and on the ground.

The Emirates Service

Your personal haven on ground and your perfect getaway on board:

  • Airport lounges designed to ease you into your travels.
  • Gourmet meals inspired by your destination.
  • Free Wi-Fi and over 4,000 channels of entertainment to enjoy from the most comfortable seats in every class.

Your comfort and convenience always come first:

  • A friendly face to pick you up and drop you off at the airport.
  • Dedicated desks so your group can check in together.

Emirates is constantly creating new things for you to experience and enjoy:

  • An onboard shower spa.
  • Virtual windows and Zero Gravity seats.
  • An app that helps you plan your trip – from booking tickets to creating your custom onboard playlist.
  • An award-winning loyalty programme designed to make every flight more rewarding.

First Class & Business Classes

Experience a seamless journey from your doorstep to your destination when you fly First and Business Classes, with special touches along the way. Unwind in the perfect living space or take a stroll to the onboard lounge. Enjoy gourmet cuisine, taste the vivid flavours of regional menus across multiple courses. All your comforts are within reach; choose a drink from your personal minibar and sit back to endless entertainment on your widescreen. Send emails, write the next chapter of your book or upload your latest blog post on board.

Be driven to your next experience – Fly First Class, and Emirates will drive you to and from the airport. They’ll collect you from your door and drive you to the airport. When you land, they’ll be there to drive you to your final destination.

Arrive feeling fully refreshed – Enjoy top-class convenience in Emirates’ exclusive worldwide lounges in over 30 airports. Indulge in a delicious meal, take a shower or catch up on the news. Stay connected with complimentary Wi-Fi or relax in a quiet lounge area. You can also relax before your flight in one of Emirates’ partner lounges across six continents. You’re invited to use these lounges when you fly First Class and Business Class, and if you’re an Emirates Skywards Platinum, or Gold member, travelling in Economy Class.

Make friends at 40,000 ft – Join the conversation in Emirates’ onboard lounge. Meet fellow travellers in their bar areas and enjoy delicious canapés, fine wines, premium spirits and champagne.

Taste your way around the world – Enjoy dining that takes you places, choose from Emirates’ menu of regionally inspired gourmet dishes that are presented on Royal Doulton fine bone china with exclusive Robert Welch cutlery.

Enjoy extra comforts on your journey – Arrive refreshed with Emirates’ Indulgence by Bvlgari amenity kits.

Fly First Class and arrive inspired – Slide the privacy doors closed, and you are in a world of your own. With fine dining at any time, an onboard shower spa including toiletries and spa products, experience true luxury with your own private hotel room in the sky. Game changing technology includes temperature controls and mood lighting, vanity table and mirror, an industry first with virtual windows, and soft leather seating that converts into fully flat bed with mattress to ensure a restful sleep in complementary pyjamas.

Business Class redefined with luxury down to the last stitch – The new redesigned seat is something else. Lie completely flat on the soft leather fabric and enjoy gourmet meals as you watch your favourite box set on the 23-inch HD TV.

Economy Class - It’s an Economy Class that feels like an upgrade

Emirates’ Economy Class comes without compromise. Experience a journey in a class of its own. You get more in Emirates’ Economy Class: Refreshing drinks and meals inspired by destinations; live sports and over 1,000 movies to choose from; explore up to 4,500 channels; caring service and free Wi-Fi.

Meet the world’s flavours – Emirates’ internationally renowned chefs create dishes with vivid flavours inspired by your region of travel.

Quell your hunger with multiple courses – Whether it’s lunch or dinner, Emirates will serve a number of courses designed to stimulate and satisfy your appetite.

Nourish your body with fresh ingredients – Their inflight meals feature only the freshest ingredients and are prepared with extra care.

Celebrate with cake and champagne – Indulge yourself or surprise a loved one on board. Arrange a cake and champagne package to ring in a special occasion. At an additional cost, simply order 24 hours before your flight.

Raise a glass – Relax with a full range of complimentary drinks or toast your flight with champagne for a small fee.

Stay connected – All of Emirates’ aircraft have free Wi-Fi and in-seat power. You can even make calls on board. Stay connected with family and friends with two hours of free text messaging on WhatsApp, iMessage, Facebook Messenger, Viber Chat or WeChat. Or you can use 20MB of data for free within two hours of login. Sit back in comfort and lose yourself in the latest films and TV shows. And if you’re an Emirates Skywards member, you can continue to enjoy free or discounted Wi-Fi throughout your flight depending on your membership tier.